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Product Updates
San Ramon, California
6 min read

Introducing Seamless Tenant Onboarding: Send an Invite Link, Get Qualified Applicants

The RentPager Team
Introducing Seamless Tenant Onboarding: Send an Invite Link, Get Qualified Applicants

Today we're thrilled to announce one of our most requested features: Seamless Tenant Onboarding - a complete prospect-to-tenant pipeline that takes the friction out of finding and qualifying new renters.

The Problem We Solved

Every landlord knows the pain:

  • Chasing prospects via text, email, and phone
  • Manually collecting the same information over and over
  • Losing track of where each applicant is in the process
  • Printing paper applications that get lost or damaged
  • No central place to review and compare candidates

We heard you. And we built something better.

How It Works

Step 1: Send an Invite Link

From your RentPager dashboard, click "Invite Prospect" and choose how to reach them:

  • SMS: Sends a text message with a personalized application link
  • Email: Sends a professional email invitation with your property details
  • Copy Link: Generate a shareable link for listing sites, social media, or anywhere else

That's it. One click, and your prospect has everything they need to apply.

Step 2: Prospects Complete a Beautiful Application

When prospects click the link, they're greeted with a mobile-first, step-by-step application designed to be completed in under 10 minutes:

1. Personal Information - Name, date of birth, current address

2. Employment Details - Employer, job title, income verification

3. Rental History - Previous landlord references and rental amounts

4. Additional Details - Occupants, pets, move-in date, notes

5. Identity Verification - Coming soon (secure, privacy-first)

6. Completion - Confirmation and next steps

The entire experience is:

  • Mobile-optimized - Works perfectly on any device
  • Progress-saving - Prospects can start on their phone and finish on their laptop
  • Professional - Makes you look like a modern, tech-savvy landlord
  • Secure - Data encrypted and stored safely

Step 3: Track Progress in Real-Time

Back in your dashboard, you see exactly where each prospect is:

  • Invited - Link sent, waiting for them to start
  • In Progress - Actively completing their application
  • Ready for Review - Application complete, needs your review
  • Approved - You've approved them as a prospect
  • Rejected - Didn't meet your criteria

You can send reminder notifications to prospects who haven't completed their application, and see at a glance who needs attention.

Step 4: Review and Decide

When an application is complete, review all the details in one place:

  • Personal information with contact details
  • Employment and income verification
  • Rental history with landlord references
  • Any additional notes or special requests

Then make your decision:

  • Approve - Move them to your prospect bucket for next steps
  • Reject - Add private notes for your records (they're not shared)

Privacy and Security First

We take PII (Personally Identifiable Information) seriously:

  • No SSN collection - We don't ask for or store Social Security Numbers
  • Encrypted storage - All data encrypted at rest and in transit
  • Minimal data collection - We only ask for what's truly needed
  • Your data, your control - Delete applications anytime
  • RLS-protected - Row Level Security ensures landlords only see their own data

The UI Experience

We obsessed over every detail of the user experience:

For Landlords

  • One-click invites - No complicated forms to fill out
  • Visual progress tracking - See exactly where each prospect is
  • Bulk actions - Send reminders to multiple prospects at once
  • Mobile-friendly dashboard - Manage prospects from anywhere
  • Smart filtering - Filter by status, date, or property

For Prospects

  • No account required - Just click the link and start
  • Save progress automatically - Never lose their work
  • Clear progress indicator - Always know what's next
  • Mobile-first design - Designed for thumbs, not mice
  • Fast and focused - Complete in under 10 minutes

International Support

Because RentPager serves landlords in the US, Canada, and UK, our tenant onboarding supports:

  • US phone numbers (+1)
  • Canadian phone numbers (+1)
  • UK phone numbers (+44)

Send SMS invites to prospects in any supported country.

What's Coming Next

This is just the beginning. On our roadmap:

  • Identity Verification - Secure, privacy-first ID verification
  • Background Checks - Integrated screening with partner services
  • Digital Lease Signing - From prospect to signed lease in one flow
  • Automated Reference Checks - One-click landlord verification

Try It Now

The tenant onboarding feature is available today for all RentPager users - completely free.

1. Go to your [Dashboard](/dashboard)

2. Click "Prospects" in the sidebar

3. Click "Invite Prospect"

4. Send your first invite

No additional setup required. No premium tier. Just a better way to find great tenants.

Why We Built This

At RentPager, we believe landlords deserve professional tools without enterprise prices. The big property management companies have had applicant tracking systems for years - but they charge $50-300/month for the privilege.

We built this feature because:

  • You asked for it - This was our #1 feature request
  • It should be free - Finding tenants shouldn't cost extra
  • It should be easy - Both for you and your prospects
  • It should be secure - PII protection isn't optional

Feedback Welcome

We built this for you, and we want to hear from you. What's working? What could be better? What features would you love to see?

Email us at hello@rentpager.com or use the in-app feedback button.

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*RentPager is free property management software for independent landlords. Track rent payments, manage maintenance, onboard tenants, and communicate - all in one place. [Get started free](/auth/sign-up).*