Privacy Policy

1. Information We Collect

RentPager, operated by NewRosetta Inc, collects the following information:

• Account Information: Name, email address, phone number, and password
• Property Information: Property addresses, rental amounts, and lease details
• Renter Information: Renter names, email addresses, and phone numbers
• Payment Information: Limited transaction data from connected bank accounts via secure data aggregator
• Communication Data: SMS and email communications sent through our platform

2. How We Use Your Information

We use your information to:

• Provide and maintain the RentPager service
• Send automated rent reminders to your renters
• Monitor expected rent payments in your bank account
• Send you alerts about payment status
• Improve and optimize our service
• Communicate with you about your account and service updates

3. Bank Account Data & Secure Data Aggregation

We take your financial privacy seriously. Here's exactly what we do with your bank account data:

That's not our business. We only care about helping you track rent payments - nothing more.

4. SMS Communications

By using RentPager, you consent to receive SMS messages including:

• Automated rent reminders sent to your renters
• Payment alerts and notifications sent to you
• Service-related updates and account notifications

Message and data rates may apply. You can opt-out of non-essential messages at any time.

5. Data Sharing

We do not sell your personal information. We may share your data with:

• Secure Data Aggregator: For secure bank account integration and transaction verification
• SMS Providers: To deliver text message notifications
• Service Providers: Who help us operate and improve RentPager
• Legal Requirements: When required by law or to protect our rights

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure data storage, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

For UK and EU Users (GDPR/UK GDPR):

Under the General Data Protection Regulation (GDPR) and UK GDPR, you have the following rights:

• Right to Access: Request access to your personal data and receive a copy
• Right to Rectification: Correct inaccurate or incomplete personal data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your personal data for certain purposes
• Right to Restrict Processing: Request limitation of processing in certain circumstances
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO) or your local supervisory authority

For All Users: You also have the right to opt-out of communications, disconnect your bank account, and manage your cookie preferences at any time.

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience and analyze site usage.

You can manage your cookie preferences at any time through your Data Privacy Settings.

9. Contact Us & Data Protection Officer

For questions about this Privacy Policy, your data, or to exercise your GDPR rights, contact us at:

10. International Data Transfers

Your data may be transferred to and processed in countries outside the UK/EU, including the United States. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission and UK authorities.

11. Exercise Your Rights

To exercise any of these rights, you can:

• Visit your Data Privacy Settings to export or delete your data
• Contact us at privacy@rentpager.com

We will respond to your request within 30 days as required by GDPR.